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Contact Center

Contact Center

The all-in-one SME contact center package for next-level customer experience

In the age of instant communication, customers expect more than just telephony. Integrate with your CRM and customize analytics to promote a dynamic, adaptable, customer-centric approach.

iPECS CCX

All-in-one browser-based contact centre solution for SMEs. Full integration of communications, CRM, applications and business processes, with presence settings to keep internal comms efficient.

iPECS CCX

All-in-one browser-based contact centre solution for SMEs. Full integration of communications, CRM, applications and business processes, with presence settings to keep internal comms efficient.

iPECS CCX Report Plus

The add-on that transforms analytics, resource management and agent productivity. With real-time monitoring and smart reporting, get the insights you need to provide your customers with the best possible service.

iPECS CCX Report Plus

The add-on that transforms analytics, resource management and agent productivity. With real-time monitoring and smart reporting, get the insights you need to provide your customers with the best possible service.

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